Incidents and maintenance reported on status page for eComID https://status.ecomid.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f6b6694e1f1a1ad7ea78ce088e26ebcc.png https://status.ecomid.com/ en https://status.ecomid.com/incident/1050418 Fri, 04 Sep 2026 11:09:00 -0000 https://status.ecomid.com/incident/1050418#ebc372d2381940aa54a23f80171ea187dab243c03708c7510dab52e0b416dbb8 Incident The issue has been resolved. https://status.ecomid.com/incident/1050418 Fri, 04 Sep 2026 10:19:00 -0000 https://status.ecomid.com/incident/1050418#9b626286344770addb5651a751c469209f5e9baa6ef2eb11889d157abee488bc Incident We believe we have identified the root cause of the issue and implemented a preliminary fix. Our team is actively monitoring the system to ensure performance stabilizes and services fully recover. https://status.ecomid.com/incident/1050418 Fri, 04 Sep 2026 09:43:00 -0000 https://status.ecomid.com/incident/1050418#402196073446d7560f980518b8c1b00dd517f3d427f12dde6f6959e328fbb111 Incident Users may experience slow response times, failed requests, or intermittent access issues. Our engineering team is actively investigating the root cause and working on a resolution. https://status.ecomid.com/incident/786830 Mon, 15 Dec 2025 14:00:00 -0000 https://status.ecomid.com/incident/786830#472b5f487108db2dca46bcada329e88f80307f02f421c2c863cfcf23d111a89d Incident Services are fully restored. https://status.ecomid.com/incident/786830 Mon, 15 Dec 2025 12:15:00 -0000 https://status.ecomid.com/incident/786830#583a31f5ce5be8e2e0bcbc8e4dc973b6171b25a8e6289a2a5b8469c1e6551985 Incident We have noticed intermittent issues with size finder and agent modules. Investigation is ongoing. https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:17:00 -0000 https://status.ecomid.com/incident/768875#08139e7012ac92af7225e6a1dda813feeb1a5e9673cd9ab288a676483964db97 Incident Upstream service has recovered https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:12:00 -0000 https://status.ecomid.com/incident/768875#993dd85afac360a5a1399abd7f1632be1a15fe75ddc810a9e8f2ba48367063bd Incident Issue is caused by an upstream service. APIs are back up but and we are monitoring https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:04:00 -0000 https://status.ecomid.com/incident/768875#76c0af573bcc6c1d834d19b5a0b471f7cc55ed09ec0c33311b2b615767fdb456 Incident We are aware of operational issues affecting API stability and are investigating root cause https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 15:08:00 -0000 https://status.ecomid.com/incident/768875#dd3028d56b244d6964a435213bfad0318a94c8f813f2444de918db5da7353acf Incident Status: Resolved The upstream Cloudflare incident has been resolved, and API stability is restored. We are actively monitoring service health to confirm full recovery. https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 13:00:00 -0000 https://status.ecomid.com/incident/768875#2d802e064264ee664c2e8fa7389cc6b4ebc7a88190e4e61d30f5a5e44cee0415 Incident Status: Service Restored (Monitoring) Service has been restored. Our APIs appear to be functioning normally. We are continuing to monitor stability closely to ensure full resolution. https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 12:17:00 -0000 https://status.ecomid.com/incident/768875#84f758ee818e6863fc889ba590ed1ea54bd5aee7b62740a373a6725a3d0e506a Incident We are aware of operational issues affecting API stability. These issues are related a global Cloudflare issue and we're monitoring the effects. https://status.ecomid.com/incident/756961 Mon, 03 Nov 2025 14:15:00 -0000 https://status.ecomid.com/incident/756961#19cc87d23b674329272790f7844703ecfbaffbf44ff054330a2b8ef229ca3d0c Incident We have identified the root cause issue and pushed out a fix to all environments https://status.ecomid.com/incident/756961 Mon, 03 Nov 2025 13:45:00 -0000 https://status.ecomid.com/incident/756961#e55d6010bfc99a5865d4b78f9f372024b1dcc61dfaf01fd509facfbc300701f7 Incident Elevated error rates on some API end points for certain customers.