Incidents reported on status page for eComID https://status.ecomid.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f6b6694e1f1a1ad7ea78ce088e26ebcc.png https://status.ecomid.com/ en https://status.ecomid.com/incident/786830 Mon, 15 Dec 2025 14:00:00 -0000 https://status.ecomid.com/incident/786830#472b5f487108db2dca46bcada329e88f80307f02f421c2c863cfcf23d111a89d Services are fully restored. https://status.ecomid.com/incident/786830 Mon, 15 Dec 2025 12:15:00 -0000 https://status.ecomid.com/incident/786830#583a31f5ce5be8e2e0bcbc8e4dc973b6171b25a8e6289a2a5b8469c1e6551985 We have noticed intermittent issues with size finder and agent modules. Investigation is ongoing. https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:17:00 -0000 https://status.ecomid.com/incident/768875#08139e7012ac92af7225e6a1dda813feeb1a5e9673cd9ab288a676483964db97 Upstream service has recovered https://status.ecomid.com/ Fri, 05 Dec 2025 09:15:21 +0000 https://status.ecomid.com/#7e9a85f05f75511e18390fc57311f6efa8ececb8f1c014c63020425f33a3edd0 api.ecomid.com recovered https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:12:00 -0000 https://status.ecomid.com/incident/768875#993dd85afac360a5a1399abd7f1632be1a15fe75ddc810a9e8f2ba48367063bd Issue is caused by an upstream service. APIs are back up but and we are monitoring https://status.ecomid.com/incident/768875 Fri, 05 Dec 2025 09:04:00 -0000 https://status.ecomid.com/incident/768875#76c0af573bcc6c1d834d19b5a0b471f7cc55ed09ec0c33311b2b615767fdb456 We are aware of operational issues affecting API stability and are investigating root cause https://status.ecomid.com/ Fri, 05 Dec 2025 08:52:32 +0000 https://status.ecomid.com/#7e9a85f05f75511e18390fc57311f6efa8ececb8f1c014c63020425f33a3edd0 api.ecomid.com went down https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 15:08:00 -0000 https://status.ecomid.com/incident/768875#dd3028d56b244d6964a435213bfad0318a94c8f813f2444de918db5da7353acf Status: Resolved The upstream Cloudflare incident has been resolved, and API stability is restored. We are actively monitoring service health to confirm full recovery. https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 13:00:00 -0000 https://status.ecomid.com/incident/768875#2d802e064264ee664c2e8fa7389cc6b4ebc7a88190e4e61d30f5a5e44cee0415 Status: Service Restored (Monitoring) Service has been restored. Our APIs appear to be functioning normally. We are continuing to monitor stability closely to ensure full resolution. https://status.ecomid.com/incident/768875 Tue, 18 Nov 2025 12:17:00 -0000 https://status.ecomid.com/incident/768875#84f758ee818e6863fc889ba590ed1ea54bd5aee7b62740a373a6725a3d0e506a We are aware of operational issues affecting API stability. These issues are related a global Cloudflare issue and we're monitoring the effects. https://status.ecomid.com/incident/756961 Mon, 03 Nov 2025 14:15:00 -0000 https://status.ecomid.com/incident/756961#19cc87d23b674329272790f7844703ecfbaffbf44ff054330a2b8ef229ca3d0c We have identified the root cause issue and pushed out a fix to all environments https://status.ecomid.com/incident/756961 Mon, 03 Nov 2025 13:45:00 -0000 https://status.ecomid.com/incident/756961#e55d6010bfc99a5865d4b78f9f372024b1dcc61dfaf01fd509facfbc300701f7 Elevated error rates on some API end points for certain customers.