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Resolved

Vera Service Degraded Performance & Elevated Error Levels

Sep 4, 2026 at 9:43am UTC
Affected services
api.ecomid.com

Resolved
Sep 4, 2026 at 11:09am UTC

The issue has been resolved.

Updated
Sep 4, 2026 at 10:19am UTC

We believe we have identified the root cause of the issue and implemented a preliminary fix. Our team is actively monitoring the system to ensure performance stabilizes and services fully recover.

Created
Sep 4, 2026 at 9:43am UTC

Users may experience slow response times, failed requests, or intermittent access issues. Our engineering team is actively investigating the root cause and working on a resolution.